Shipping and payment

Delivery

Dear Customers,

You can receive your order in 3 ways:
- Pickup from one of our boutiques;
- courier delivery with fitting in Moscow, St. Petersburg and Krasnodar;
- transport company CDEK or Russian Post throughout Russia, as well as DHL to anywhere in the world.

Pickup

When placing an order, you can arrange self-pickup from a boutique in Moscow, St. Petersburg or Krasnodar.

The maximum number of products for self-pickup is 7. After confirmation, the products for the order are postponed exactly one day. When the term expires, the reservation is canceled.

Courier delivery in Moscow, St. Petersburg and Krasnodar.

Delivery is made by a regular courier service at the address specified when placing an order. Delivery cost within the city is 350 rubles. within MKAD / KAD + 35 rubles. for each km from MKAD / KAD / city edge.

Provided that the order is placed before 12-00 (Moscow time) and the product is in stock or in a boutique, the order is delivered on the same day. Fitting 20 minutes. When buying three or more items, delivery is free (but not more than 500 rubles from the final delivery cost).

Courier delivery is carried out 7 days a week in the selected time interval: from 11:00 - 14:00, 14:00 - 17:00, 17:00 - 21:00.

Delivery across Russia.

The term for the formation and sending of the order is 2-3 working days after payment. The cost and delivery time are calculated individually for each city, the tariffs and delivery times can be found when placing an order or check with our managers, or you can calculate it yourself on the website of the transport company.

1. Transport company SDEK (to the door or to the pickup point) to all cities of Russia from 2 to 7 working days.

2. Delivery by Russian Post to any branch convenient for you.

 

Payment

Purchases can be paid by cash or bank transfer, including plastic cards: online (directly on the website) or upon receipt of the goods.

- payment to the courier in cash

To pay for the order in cash to the courier, specify the payment method "Payment upon receipt". The courier will hand over all financial documents to you along with the order.

- payment online when placing an order

We accept cards of payment systems Visa, MasterCard and Mir.

To pay for the order with a plastic card online, select the appropriate item. You will be asked to check the personal data you entered, the delivery address and the selected products, and then confirm them by clicking the "Checkout" button. A page will open where you will need to enter the card details, check them and click the "Pay" button.

- payment by card upon receipt

To pay by credit card upon receipt of the order, indicate the appropriate payment method. Please note that in this case only the cardholder can pay for the order. The courier may ask you to present your identity document. If you paid for the order with a bank card and then abandoned it, the funds will be returned to the card with which the goods were paid.

- payment with a Fresh Dress gift card or a Certificate

If you want to pay for the entire order or part of it with a Gift Card or a Certificate, notify the operator about this when confirming the order, and in the store, contact the manager at the checkout. If the purchase amount is more than the face value of the Gift Card, the missing part can be paid in cash or by credit card.

 

Accumulation system

Buying up to 30,000 rubles - your first and permanent 3% discount.
When you accumulate the amount of purchases from 30,000 rubles to 50,000 rubles - a 5% discount
When you accumulate the amount of purchases from 50,000 rubles to 70,000 rubles - a 7% discount
When the amount of purchases is accumulated over 70,000 rubles - a 10% discount! *

* Discounts are not cumulative among themselves and during the sales period. It also does not apply to products from the Discount section, (but accumulate to increase the discount).

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